Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy explains how Santa Monica Concrete ("we," "us," or "our"), operating at santamonicaconcretecontractor.com, collects, uses, and protects information when you visit our website or contact us about our services.

1. Information We Collect

We collect information in the following ways:

• Contact forms: When you submit a form on our website, we collect your name, phone number, email address, project address, and the details you provide about your project.
• Phone calls: When you call us directly, we collect your name and contact details as part of scheduling or estimating.
• Analytics: We use Vercel Analytics to collect anonymized data about how visitors use our website, including pages visited, time on site, and general location by region. This data does not identify you personally.
• Cookies: Our website may use functional cookies to remember your preferences and improve site performance. We do not use advertising cookies or sell your data to advertisers.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule free estimates.
• Prepare and send project quotes.
• Communicate with you about your project before, during, and after completion.
• Improve our website and services using aggregated, anonymized analytics data.
• Comply with legal obligations.

We do not sell, rent, or share your personal information with third-party marketing companies. We do not send unsolicited commercial email.

3. Third-Party Services

Our website uses the following third-party services:

• Tally (tally.so): We embed Tally forms for contact and estimate requests. When you submit a form, your data is processed by Tally according to their privacy policy.
• Google Maps: We embed a Google Maps iframe to display our office location. Google may set cookies as part of this embed. See Google's Privacy Policy.
• Vercel Analytics:We use Vercel's privacy-focused analytics to understand website traffic. Data is aggregated and anonymized. See Vercel's Privacy Policy.

4. Data Retention

We retain contact and project information for as long as necessary to complete your project and for a reasonable period afterward to address any follow-up questions or warranty concerns. If you would like us to delete your information, please contact us using the details in Section 7.

5. Your Rights

Depending on your location, you may have the right to:

• Request a copy of the personal information we hold about you.
• Request that we correct inaccurate information.
• Request that we delete your personal information.
• Opt out of any future marketing communications, if applicable.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us directly.

6. Data Security

We take reasonable steps to protect the information you share with us. Our website is hosted on secure infrastructure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Contact for Privacy Concerns

If you have questions about this Privacy Policy or want to exercise your rights, please contact us at sales@santamonicaconcretecontractor.com or by phone at (424) 322-4740.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website after any changes constitutes your acceptance of the updated policy.